Enterprise-grade AI engine

Accelerate generative AI benefits while ensuring flexibility, control, productivity, and trust.

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Privacy by Design Certified

TELUS and Fuel iX, awarded the first global certification for GenAI Privacy by Design, ISO31700-1

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Avoid vendor lock-in. Easily manage across cloud and model providers and toggle between foundation models during testing or at runtime.


Establish centralized control over custom and third-party generative AI solutions with unified observability, orchestration, governance and moderation.


Amplify employee impact with generative AI copilots and assistants that create value quickly and streamline workflows by leveraging your data and applications.


Deploy in shared or private environments with features for privacy, safety, security and data sovereignty.

Avoid vendor lock-in

Future-proofing enterprise generative AI

TELUS required flexibility

TELUS CIO Hesham Fahmy talks about his generative AI journey and the importance of providing access to a variety of AI models and cloud services.


As a customer-first organization, it is important that iRobot Customer Care is equipping our employees with the tools they need to efficiently and successfully resolve issues. This AI agent-assist bot has been a part of improving our agents’ confidence and reducing new-hire average call handle time (AHT) by more than 10% (and up to 25% in the first five weeks).
Ledia Dilo
Vice President, Head of Global Customer Care and Fulfillment, iRobot
The Enterprise AI Engine

Applications managed by a centralized control plane

Fuel iX Core

Enterprise-grade AI management

Centrally manage and enable generative AI capabilities and future proof your company against asymmetric technology innovation.

Scalable enterprise services


Common management backbone

Fuel iX Apps

Enterprise-grade AI productivity

Quickly deploy new application use cases to realize value faster by leveraging your data, applications, and workflows.

Custom, templated or third-party solutions

Employee copilots with RAG support
Customer support copilots
Self-service assistants
Custom solutions

Flexible channels

  • Deploy through web, mobile, Slack, Gchat, Teams and other channels
  • Integrate third-party enterprise applications

Air Traffic Control for Generative AI

Flexibility. Control. Trust.

Centralized visibility and control, flexibility, and simplifying the path to production.

Generative AI Orchestration and standardization

Simplify, control and accelerate your AI journey

Weekly Active Users
Three Companies. One Vision.

TELUS, TELUS International, and WillowTree were among the first companies to adopt generative AI-enabled intelligent experiences (iX) and take them to production. Across the three companies, more than 25,000 employees access generative AI-powered copilot and millions more can tap into public-facing assistants.

Our Trusted Partners

LLM Integrations

Let’s get started!

Talk to our team about how Fuel iX can add value to your enterprise.
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